Terms & Conditions
Inter-City Auto Transport agrees to have vehicle(s) described on quotation shipped on or about the dates requested. Inter-City Auto Transport will find a licensed Carrier (agent) to fulfill the terms and conditions of this agreement. Inter-City Auto Transport does not guarantee a specific pickup or delivery date. Please note that seasonal adjustments in freight volume can affect the length of time it takes to get your vehicle picked up. Inter-City Auto Transport will not be responsible for loss or damages caused by delays of any kind or any reason, including car rental fees or other accommodations.
This order is subject to all terms and conditions of the Carrier’s bills of lading, copies of which are available at the office of Carrier and are incorporated herein.
Carrier’s responsibility begins when the shipper or his agent signs the bill of lading at pickup, and terminates when the shipper or his agent signs the bill of lading at delivery. Inter-City Auto Transport must be notified, should the shipper be unavailable for pickup or delivery, and his agent must be designated at that time. If a carrier is sent out and vehicle cannot be picked up there will be an additional $150.00 rescheduling fee.
Inter-City Auto Transport hereby notifies shipper that their vehicle will be driven on and off the transporter, or to and from the transporter at the pickup or delivery site. Should the carrier be unable to access either site, this does not relieve the consignee from making a reasonable effort to meet the truck at a suitable location. In order to fully deliver your vehicle you must be willing to travel up to 5 miles from the designated pickup or delivery point.
Should delivery be attempted after attempted notification (3 to 24 hours voice notification to phone numbers provided by shipper) and shipper or his agent is unavailable to receive delivery, vehicle(s) will be taken to and left at the nearest terminal at the discretion of the carrier, where shipper will have to retrieve and pay for storage or redelivery fees.
Inter-City Auto Transport does not guarantee transport by any specific driver/carrier. All carriers are fully vetted to the highest industry standards prior to being eligible for dispatch. Each carrier must maintain a satisfactory safety score with the Federal Motor Carrier Safety Administration as well as proper liability insurance and adequate cargo insurance. Each carrier has also signed a detailed contract agreeing to be responsible for their actions while in possession of customer vehicle. Due to the strict nature of the carrier selection process, Inter-City Auto Transport does not allow for cancelled dispatches due to customer carrier preference. If a carrier is fully vetted and selected, a re-dispatch fee of $150 will be charged. This does not apply to emergency schedule changes.
If you are shipping an inoperable vehicle, you may be required to help load and unload said vehicle at the discretion of the driver. Should vehicle(s) become inoperable during transport, $200.00 will be due at time of delivery in addition to any other moneys owed. It is shipper’s responsibility to make sure vehicle is in proper working order. Problems, such as but not limited to, a dead battery, bad alternator, loose cables, etc that makes the vehicle inoperable during transport will increase the transport price by $200.00.
Inter-City Auto Transport or its agents will not knowingly transport vehicles with personal or household items in the passenger or trunk compartment. Federal regulation prohibits Inter-City Auto Transport or its agents from doing so. If such items are shipped unbeknownst to Inter-City Auto Transport or its agents, such items become the sole responsibility of the shipper. Should damage occur in your car you will be subject to additional fees at the discretion of the transporting company. This is Federal Law and under no control of Inter-City Auto Transport.
Inter-City Auto Transport or its agents will not be responsible for vandalism, acts of God (fire, flooding, hail, sand storm, tornadoes, earthquakes) or objects flying from the road or sky during transport. Shippers should maintain their own insurance for these reasons. Enclosed transport is available at a higher price if necessary to ensure the condition of the vehicle.
Shipper is responsible for preparing the vehicle(s) for transport, all loose parts fragile or protruding accessories, low hanging spoilers, fog lights, antennas, etc., must be removed and/or properly secured. Any part that falls off in transit is shipper’s responsibility, including damages done by said part to any and all vehicles involved.
If damage should occur, all moneys owed for transport must be paid to initiate a claim. Damage must be noted in the proper place on the bill of lading, and signed by driver and shipper, regardless of weather, or time of day. Signing the bill of lading without any notation of damage verifies that shipper or his agent has received the said vehicle in good condition, and that Inter-City Auto Transport and its agents are relieved of any further responsibility. Shipper or his agent MUST check vehicle thoroughly.
Inter-City Auto Transport and its agents must also be notified of any damage by phone within 24 hours. Shipper must submit in writing a description of damage, clear pictures, and 2 estimates within 10 days of receipt of said vehicle directly to the designated carrier for any resolution to be initiated. Inter-City Auto Transport will support you in this effort should such a problem occur, but in no way will Inter-City Auto Transport accept responsibility for any negligence of the assigned carrier. If your vehicle is valued at a higher than market rate, we suggest you purchase a special insurance rider OR pursue the enclosed transport option.
Shipper specifically waives any right to judicature of this matter at any location but Teton County, WY. Inter-City Auto Transport can only be liable for up to the amount of the scheduling fee. In no case can Inter-City Auto Transport be held liable for the designated carrier’s damage. Inter-City Auto Transport will provide carriers insurance certificate and carrier information should any controversy arise. Additional insurance coverage is also available for an additional cost.
If you place an order with us, you have the option to cancel any time prior to your vehicle being assigned to a transporter, with no cancellation fee. If your vehicle is booked on a transporter before you fax or email your cancellation, you will be charged a $350 cancellation fee. It is Inter-City Auto Transport’s goal to only get paid if we perform the service of Auto Transport Broker. All cancellations must be done in writing. Phone cancellations will not be accepted.
Inter-City Auto Transport is a licensed and bonded Property Broker. WE are responsible for booking the shipment of cars with a licensed and insured Motor Carrier Corporation, who handle their own damage claims. It may take a few weeks to process your claim, since the drivers must return to their terminals with the original Bill of Lading condition reports. Inter-City Auto Transport does not transport your vehicle or ensure its transport. Inter-City Auto Transport provides the services of finding a licensed (by the Dept. of Transportation) & insured (strictly vetted to the highest industry standards) Auto Transport Carrier and logistically bringing the Carrier and the Customer together.
Inter-City Auto Transport will not be responsible for demurrage at any Port Facilities.
By submitting your order online, Inter-City Auto Transport understands you are placing your order and accept the terms and conditions (in lieu of your signature) found here and on Inter-City Auto Transport web site. By giving your Credit Card information on our website, to PayPal OR one of our representatives to book your order with us, you are agreeing to all of these Terms & Conditions.
Customers must make their vehicle available during the transport time, if the vehicle becomes unavailable at any time after the order has been place and a carrier has been assigned, Inter-City Auto Transport holds right to cancel the order with no refund.
Neither Inter-City Auto Transport nor its agents shall be responsible for the following:
All Risk Shippers Insurance is available for enclosed transport at an additional cost, to be determined by value of vehicle as well as cost of transport. Automobiles, Motorcycles and similar vehicles are insured: Automobiles are insured against all risks of physical loss or damage from any external cause. Notwithstanding anything in this policy to the contrary, coverage attaches from the time the automobile is delivered to the carrier and covers while in due course of transit until delivered to the owner or representative at destination. No coverage is granted hereunder while the vehicle is being operated under its own power except while in the custody of the carrier during loading/unloading operations.
AFta PLAN Gap Coverage Available for an additional charge (Open or Enclosed Transport)